![]() ![]() If you’d like for an agency to be added to the app, please let us know and we’ll see what we can do. You might be in an area where we do not support all agencies. Your start and end points are too close, so we can’t find any public transit routes. Please try changing your start/end point to the closest station. You’re on the outskirts of a city and are too far away from a station. If you change the arrival time, you should see results. You’re searching at a time of day when transit is not running (e.g. It's possible that your carrier has added us to their content block, in which case try disabling content block on your mobile account to see if that helps. Otherwise, the following may be the cause: Please ensure that you have a good data connection. If the issue persists, please let us know and include the name of your mobile carrier in your message. Also try force quitting the app and restarting your phone - for obscure reasons, it often does the trick. Please try loading other websites/apps on your phone to see if those work. ![]() You may be having a mobile connectivity problem. We spend a lot of time improving our routing results to make them even better and appreciate user feedback to help us do so (use 'Report Issue' to send us feedback). We use our own routing algorithms for transit, walking and multimodal. Want us to add your city next? Vote here. Nope, having another city shouldn’t noticeably affect the speed or size of the app. ![]() I’m sad because adding new cities must have made Citymapper slower, right? Did you ever think what would happen if we ran out of blue? The whole internet would fall apart! Did you ever think about that?! Plus every other app and website is blue. We believe that you should have all (preferably real-time) data about using your city readily available on your smartphone, with the best design possible, personalised to you, so that you focus on experiencing your city rather than trying to survive it.īecause green is cool, clean, healthy, natural, fresh etc, the colour you wish the city was. ![]()
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